Carolyn Waterfall, MS, LPC

Trainer, Facilitator, Coach, Counselor

It is not the strongest of the species that survives, nor the most intelligent, but the ones most responsive to change. -Charles Darwin

Carolyn offers a variety of popular workshops and seminars virtually and in person to achieve and maintain competitive advantage and build cohesive, high performing teams. A short list follows. Carolyn will also work with you to design a custom program to meet your specific needs.

Each 4-hour or 8-hour session is highly interactive using a combination of techniques including personal assessments, small group exercises, large group discussions, and individual reflection. Participants will be able to use the practical exercises, tools, and resources both during and after the workshop to improve their skills.

Meetings That Work!

Customer Service Excellence

Communicating Effectively for Business and Personal Success

Recognize and Overcome Implicit Bias And Microaggressions

Coping With Conflict

Dealing With Difficult People

Dealing With Difficult People

Manage Stress: ​Get and stay calm, professional and effective

Give and Receive Feedback Effectively

Participants receive handouts and durable reminder images to reinforce learning and help focus their attention on new skills as they work